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Alerts last updated  14 Novemberr 2014

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Rider Bulletin

Thanksgiving Holiday Information

On Thursday, 27 November 2014, which is Thanksgiving Day, the following routes will operate:

  • Sunday Service: Express Route J (only)

On Friday, 28 November 2014, day after Thanksgiving, the following routes will operate:

  • Saturday Service: Dial-A-Ride and Local Routes 11 and 19
  • Saturday Service: Express Route J
  • No Service: Lynx, JX, 30Z, JPX, C3

For information call (510) 724-7993 or consult the schedules on the website.

The Sales Office will be closed on both days.


Upcoming Nighttime Closures:

Sections of Westbound I-80 in Contra Costa and Alameda Counties To Facilitate Installation of Overhead Sign Frames and Electronic Signage. [Alert]

Traffic Alert - Bay Bridge Construction

Ongoing construction (including lighting, painting, and on- and off-ramps) will require sporadic lane and shoulder closures on the Bay Bridge.

The WestCAT Lynx will be required to adjust to the closures and lane changes, which may lead to some service delays.

Currently, there is a long term construction project on the Fremont Street offramp. During construction the Lynx will use the Harrison Street offramp instead.

We apologize in advance for the inconvenience.

Website Issues

Currently there is an issue of the website's navigation menus not working properly on some of the newer browsers, tablets and mobile devices.  We are in the process of updating the menus to work in all devices.

Clipper Card and WestCAT

We do not currently accept Clipper cards as fare payment on our bus system. You may contact us at info@westcat.org, call (510)-724-3331, or visit our Fares page for more information about WestCAT discount passes & tickets.  Please note that currently, Clipper is accepted only on AC Transit, MUNI, BART, Caltrain, SamTrans, Santa Clara VTA and Golden Gate Transit and Ferry.

Clipper is authorized for use through the Metropolitan Transportation Commission (MTC) and the Western Contra Costa Transit Authority (WestCAT) must wait for the Clipper until MTC has released funding and equipment for its implementation. We apologize for any inconvenience.

Helpful Tips - Passes and Transfers

Protect your transit passes. Don't place them with your cell phone, near a magnetic clasp on a wallet or purse, and separate them from other magnetic strip cards. They will demagnetize. Ask for a pass cover the next time you purchase a pass. If you have a problem, contact us immediately at 510-724-7993.  Also WestCAT drivers do not accept altered or damaged transit tickets issued through the online pay system for the Hercules Transit Center. Do not change the date, day or anything else on these tickets or they are not valid. If you have a problem with the online pay system please visit www.herculestransitcenter.com or call 1-800-997-0197.

 

 

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601 Walter Avenue, Pinole, CA, 94564, (510) 724-7993.  Administration: (510) 724-3331.