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Our Privacy Policy and You.

Welcome to WestCAT Online, the official site of the Western Contra Costa Transit Authority.  Because we receive certain types of information from visitors to the WestCAT Online website, we want you to understand the terms and conditions regarding the use of that information. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our terms and conditions of use and about our information gathering and dissemination practices.


All content on the WestCAT Web site at www.westcat.org including text, graphics, logos, button icons, databases and images, is the property of WestCAT or its content suppliers and is protected by copyright laws.  The collection, arrangement and assembly of all content on this site is the exclusive property of WestCAT and is protected by copyright laws.  Content on this site may be used as a resource only. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance is strictly prohibited.

Disclaimers and Use of Content

While the Western Contra Costa Transit Authority (WCCTA) makes every effort to ensure the accuracy of the information presented here, this website is provided on an "as is" basis.  WCCTA makes no representations or warranties of any kind, express or implied, as to the operation or content of this site or any other web site to which it is linked.  To the extent permitted by law, WCCTA disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.  WCCTA, its Board of Directors, it's employees or contractors will not be liable for any damages of any kind arising from the use of this site or any site to which it is linked, including but not limited to direct, indirect, punitive and consequential damages.

Outside Links

This site contains links to other sites outside westcat.org operated by third parties.  The Western Contra Costa Transit Authority (WCCTA), MV Transportation and the web administrators do not monitor or control the linked sites and are not liable or responsible for the privacy practices, content, products or the services of such web sites.  The presence of a link to a third-party website does not constitute or imply WCCTA's or the web administrators endorsement, sponsorship or recommendation of the third party or of the content, services or products contained on, or available through the third-party site.  We provide these links as a convenience.  Please note that some external sites may be down temporary due to server problems, maintenance or other issues or may not be accessible to viewers using screen readers.

What types of information does WestCAT receive at it's website?

The information we receive depends upon what you do when visiting this site.  In general, we receive two types of information: The personal information you provide voluntarily, and information collected by the servers About Users as a whole.

Personal Information

We may request personal information when you submit comments to WestCAT Online or register for any other promotional programs we may offer.  Our online comment card asks visitors for contact information (like their e-mail address, phone number, city, etc.) and the customer's contact information is used to contact the visitor when necessary.

Computer Information

Because of the way our webserver works, it will collect certain types of information about general activity at the WestCAT Online website.  This does not include personal identifying information, but does include how many times the WestCAT Online website has been visited, what pages are requested most, what IP addresses visitors are coming from and the date and time of each visit. The server compiles this data and and tracks the website activity overall rather than on an individual level.

Cookie Information

At this time WestCAT Online does not make use of cookies except for the search feature, which is a 3rd party service that uses them to assist in providing search results.  If you wish to avoid the cookies, you can go to our Site Map to find the section you need.

How does WCCTA use this information?

The personal information you voluntarily provide is used to fulfill your request (For example, like comments submitted on the Online Feedback Form).  WestCAT does not disclose personal information to any party except: 1) When the purpose and manner of the disclosure has been disclosed to you prior to your providing the information, or 2) When disclosure is required by law.

An Important Notice for Children under 13

In keeping with the Children's Online Privacy Protection Act (COPPA), children under 13 years of age must have permission from a parent or legal guardian before providing personal information to us as described above.  WCCTA will not knowingly receive personal information from children under 13 years of age who have not received prior parental consent.  When the proper parental consent has been obtained, WCCTA will receive and use personal information from children as described in our privacy policy.  In following the COPPA guidelines, any personal information from a child stored by WCCTA will be deleted upon written request from the child's parent or legal guardian.  Deletions should be requested to the web administrators listed below.

Third Party Programs

Some files on our website may require use of an 3rd party software such as Adobe Reader to view PDF files.  Please excise caution as some of these programs may install unwanted software unless you opt out during the download.  For example alternatives for viewing PDF files can be "Sumatra" for Windows and the built in "Preview" on the Mac OS.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the web administrators at:  webmaster@westcat.org or info@westcat.org.  Thank you for visiting WestCAT online.


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