Rider's Guide
Accessibility | Bike & Ride | FAQ's | How to Ride | Popular Destinations | Safety Guidelines
Welcome to the Rider's Guide. Here you will find all
you need to make your trip on WestCAT an enjoyable one.
Mobility Training
New to public transit? Do you want to learn how to ride
the bus? Call (510) 724-3331 extension 17 or email info@westcat.org to
learn how to ride WestCAT. We will help plan your trip, provide you
with a FAQ's About Riding WestCAT guide and bus timetable and help you
to understand how to ride WestCAT. Upon completion of this program, you
will receive 1 sheet of discount WestCAT ride tickets to use
on our service for one week.
In this section:
- Accessible Features
All
WestCAT buses are wheelchair lift equipped and has space for two wheelchairs.
The coach operator will assist you on securing your wheelchair to prevent movement
while in transit. For more information on Accessibility on WestCAT, click
on Accessibility. If you have difficulty
using Fixed-Route Service, you might also be able to use WestCAT Dial-A-Ride. Call (510) 724-7993 or click on Dial-A-Ride for more information. [Accessibility]
- Bikes on Buses
You
can take your bike anywhere WestCAT goes! It's easy since all coaches
are equipped with exterior bike racks. Each rack can hold two bicycles. Click on the Bike & Ride link for information and easy loading instructions. [Bike and Ride]
- FAQs
We have a page of Frequently Asked Questions about riding WestCAT and Helpful Answers to make your trip a pleasant one. [Just the FAQs]
- How to Ride
If you're
new to WestCAT, or have questions about riding the bus or the fixed route service,
we have prepared a page that will help to make your trip a pleasant one. Our goal
is to provide the residents and visitors in our service area with high-quality transit
service. [How to Ride Guide]
- Popular Destinations
Our Popular Destinations Guide lists a few popular spots along with their websites (If available) to check out that are accessible by our routes. [Popular Destinations]
- Safety on WestCAT
Your safety is important to us. We encourage you to practice the safety tips listed on our Safety Guide to ensure a safe and enjoyable ride aboard the bus. [Safety Guide]
Additional Information
Lost and Found
Call (510) 724-7993 for information on lost and found. The lost and found office is located at 601 Walter Avenue, Pinole.
Rules & Regulations to Ride By
WestCAT enforces all internal safety policies, as well as criminal statues and municipal ordinances to ensure the safety of our passengers and the public at large. A copy of WestCAT’s “Passenger Safety Policies” is available upon request
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