Contact

Important Phone Numbers

Route & Schedule Information: 510-724-7993 (M-F 4 a.m. – Midnight)
Para informacion de horarios en espanol: 510-724-7993 (M-F 8am-5pm).
Para sa iskedyul ng impormasyon sa Tagalog. (510) 724-7993 (M-F 8am-5pm).

Trip Planning Assistance:
510-724-7993
Lost & Found:
510-724-3331
Customer Service:
510-724-7993
ADA Paratransit Reservations:
510-724-6320
Dial-A Ride Reservations:
510-724-7433 M-Sat, 8 a.m. – 5 p.m
Dial-A-Ride/Paratransit Cancellations:
510-724-4466
Dial-A-Ride/Paratransit Fax:
510-724-0461

California Relay Service for TDD/ TTY
You can reach CRS by simply dialing 711 or the CRS 800 number of your modality.

TTY; including Voice Carryover (VCO) and Hearing Carryover (HCO)
English: (800) 735-2929,
Spanish: (800) 855-3000;

Voice
English: (800) 735-2922,
Spanish: (800) 855-3000;

Speech to Speech
(800) 854-7784


Please Note: Do not fax applications or reservation requests to the regular WestCAT Administration fax number listed on the WestCAT transit schedule, only use the number listed above. Your application will take longer to process or may never get to the person responsible for reviewing the applications if you do not follow this procedure.


Invite WestCAT to Your Event
If you have an event that you would like WestCAT to take part in, such as an employee transportation fair, community festival, or parade, employee health and wellness fair, school orientation, or any other type of event that you think we might be of help with, please contact: WestCAT’s Marketing Manager at (510) 724-3331 ext. 117 for more information.

To File a Claim Pursuant to the Government Code of the State of California (Sections 910 and 910.2) : WCCTA Government Tort Claim Form (PDF)

Address

WestCAT Administration
601 Walter Ave.
Pinole, CA 94564
510-724-3331 (Administrative calls only)
For Route and Schedule Information call 510-724-7993

Administration Hours

Mon-Fri:
7:30 am – 6:00 pm
Sat/Sun/Holidays:
Closed
Customer Care

Route Information

(510) 724-7993

TTY; including Voice Carryover (VCO) and Hearing Carryover (HCO)
English: (800) 735-2929,
Spanish: (800) 855-3000;

Voice
English: (800) 735-2922,
Spanish: (800) 855-3000;

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WestCAT Administration

601 Walter Ave., Pinole, CA 94564