Sign Up for Text Alerts and Stay Informed.

A little information goes a long way.

Be the first to know about any detours, delays or bus stop closures with Text Alerts from WestCAT. When something happens that affects your bus, we’ll send you a text message to alert you to the issue so you know what’s happening and can make good choices. You will only receive text alerts about routes you choose!


Subscribe to Rider Alerts

Always know about any detours, delays, or changes to your preferred bus routes including out of service bus stops. Sign up for RIDER TEXT ALERTS. It’s free and takes just seconds.

To receive text alerts on your mobile phone, enter your 10-digit cell phone number as described below. Standard text messaging charges may apply.

New Subscribers

  1. Enter you 10-digit phone number.
  2. Select the route(s) you want alerts from.
  3. Click Subscribe/Update button.

Existing Subscribers

To view and update the routes you are subscribed to:

  1. Enter your mobile phone number.
  2. Click the Search button.
  3. Select or deselect the routes.
  4. Click Subscribe/Update button.
(Existing subscribers, use the search button to view and update your subscribed routes)

On mobile devices : To select multiple routes, just click on multiple routes.
On desktop computers: To select multiple routes, drag mouse or hold Control key (Command key on Mac) to select multiple items.

Privacy Policy

Text messages will only be sent to the cell phone number you provide. Standard SMS text message rates may apply. Your phone number will never be shared with any 3rd parties and you will only receive information that affects WestCAT bus service. You can unsubscribe at any time.

Customer Care

Route Information

(510) 724-7993

TTY; including Voice Carryover (VCO) and Hearing Carryover (HCO)
English: (800) 735-2929,
Spanish: (800) 855-3000;

English: (800) 735-2922,
Spanish: (800) 855-3000;

Customer Comment Form

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WestCAT Administration

601 Walter Ave., Pinole, CA 94564

Office Hours
Monday - Thursday
9:00 am to 4:00 pm.
Closed Friday, Saturday, Sunday, Holidays