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FARES, PASSES, & TRANSFERS

Clipper Card

Clipper card
WestCAT accepts Clipper cards on all WestCAT Local, Express, and LYNX routes (some restrictions do apply).
Clipper cards allow you to store multiple passes and cash fare on one easy-to-use card.
Clipper automatically figures out the cost of your ride, including all discounts and transfers. Just tag and go!

Boarding Requirements

  • Adult / Youth Cards: Must hold at least $1.75 in cash value, or have a valid pass loaded.
  • Senior / Access (formerly RTC) Cards: Must hold at least $0.75 in cash value, or have a valid pass loaded.
  • Tagging: Always tap your card on the reader near the front door when boarding and wait for the green light and beep.

For more information on how to use Clipper, see the guide at ClipperCard.com/westcat or call WestCAT at (510) 724-7993.

Where to Get a Clipper Card

  • Download the Clipper mobile app from the App Store or Google Play to get a virtual card.
  • Order a physical card at clippercard.com
  • Purchase Adult Clipper cards at BART Ticket Vending Machines (TVMs) or at participating Walgreens locations.
  • Obtain an Adult, Senior, or Youth Clipper card in-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.).
  • You will need to verify your birth date with an accepted form of identification for a Youth or Senior Clipper card.

Youth and Senior Discount Applications

Youth (ages 5–18) and Seniors (65+) can now apply for their discount Clipper cards online at clippercard.com, making it easier than ever to access discounted fares.

Clipper Card Costs

  • Virtual Adult cards: Free (limited time) with a $3 minimum load.
  • Physical cards: $3 fee, waived with Autoload when ordered online.
  • Youth, Senior, Clipper START and Clipper Access (formerly RTC) cards: Free.

Adding Value and Passes

Add value through the Clipper app, Clipper website, BART Ticket Vending Machines, in-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.), or at participating Walgreens locations.
Products loaded online or by phone may take up to three to five days to appear.
Autoload can automatically reload your card when your balance is low.

Clipper START

Riders ages 19–64 with qualifying incomes can apply for Clipper START to receive discounted fares. Riders must apply for and use the START card. Apply online at www.clipperstartcard.com

Clipper Access (Formerly RTC)

Formerly known as RTC, Clipper Access is a Bay Area transit discount card that riders under age 65 with qualifying disabilities can apply for.
To apply for a Clipper Access card, you'll need to visit a participating transit agency location.
Qualified applicants are then mailed their Clipper Access card.
For more information about eligibility, how to apply, how to renew and how attendant cards work, visit www.511.org/travel/transit/clipper-access

The nearest location processing Clipper Access cards is County Connection located at 2477 Arnold Industrial Way, Concord, CA 94520.
Applications accepted Mon–Fri, 8am–3pm; Phone: (925) 676-7500

Checking Clipper Card Balances

Balances no longer display on validators but can be checked anytime:
  • In real-time via the Clipper app or website (for registered cards).
  • Through Apple Wallet or Google Wallet for mobile cards.
  • Call Clipper Customer Service at 877.878.8883.
  • In-person at the WestCAT Administrative Office in Pinole (Monday - Thursday, 9 a.m. to 4 p.m.) or at participating Walgreens locations.

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(510) 724-7993

TTY: 711

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WestCAT Administration

601 Walter Ave., Pinole, CA 94564

Office Hours
Monday - Thursday
9:00 am to 4:00 pm.
Closed Friday, Saturday, Sunday, Holidays